Amidst the unprecedented challenges posed by the COVID-19 pandemic, we partnered with a key federal public health agency operating on the frontlines of the response to create a 100% telework model.
With a deep understanding of their operational needs and the urgency of the situation, we swiftly devised a comprehensive plan that ensured seamless continuity of critical operations while prioritizing the safety and well-being of their workforce.
Through meticulous coordination and leveraging advanced technologies, we facilitated the distribution of thousands of pieces of equipment to remote staff, enabling them to effectively carry out their duties from the safety of their homes.
Additionally, we established new processes for managing asset inventory, ensuring efficient tracking and accountability.
To maintain productivity and collaboration, we implemented robust communication channels and a performance management model to establish organizational objectives and key results.
This successful transition to a telework model allowed the agency to continue its vital mission in responding to the pandemic while safeguarding the health and safety of their dedicated workforce.