A WYS client needed a comprehensive and user-friendly digital product guide for its marque workflow and task management platform.
Recognizing the importance of empowering customers to fully leverage the capabilities of the platform, we embarked on a journey to develop a customer-facing guide that would serve as a roadmap to unlock its potential.
Through extensive collaboration with the client and in-depth understanding of their platform's functionalities, we crafted a visually engaging and intuitive guide. This digital product guide led users on a seamless journey, providing step-by-step instructions, best practices, and real-life examples to showcase the platform's capabilities.
By highlighting the diverse range of functionalities and demonstrating how they could be effectively integrated into users' workflows, we enabled customers to maximize the value of the platform and achieve their desired outcomes.
The digital product guide was an invaluable resource for fostering user engagement, promoting self-sufficiency, and positioning our client for success.